Carepatron's Terms of Service outline the conditions under which users may access and utilize the platform's services. By creating an account or using Carepatron's services, users agree to comply with these terms.
1. Account Creation and Responsibilities
Account Registration: Users must provide accurate and complete information during the registration process and keep this information up to date.
Account Owner: The individual who creates the account is designated as the Account Owner and is responsible for managing access and permissions for any team members.
Team Member Management: If a team member violates the Terms of Service, loses required credentials, or is no longer affiliated with the Account Owner, it is the Account Owner's responsibility to revoke their access promptly.
2. Modifications to Terms
Updates: Carepatron may modify the Terms of Service at any time. Continued use of the services after changes have been made constitutes acceptance of the new terms.
3. Payment Processing via Stripe
Integration with Stripe: Carepatron uses Stripe for payment processing. Users must provide accurate and complete information to facilitate this integration.
Fund Availability: Carepatron reserves the right to hold funds received in a user's Stripe account for up to 45 business days before making them available.
Chargebacks and Disputes: Users authorize Carepatron to debit their accounts for any chargebacks, disputes, or payment errors. Failure to maintain sufficient funds may result in increased fees, suspension, or termination of services.
Account Suspension: Excessive disputes or chargebacks may lead to the suspension of the user's Stripe account.
4. Data Privacy and Compliance
Privacy Policy: Personal information collected by Carepatron is handled in accordance with its Privacy Policy.
HIPAA Compliance: Carepatron complies with the Health Insurance Portability and Accountability Act (HIPAA) and has a Business Associate Agreement in place to ensure the protection of protected health information (PHI).
5. User Conduct and Restrictions
Prohibited Activities: Users must not engage in activities that violate laws, infringe on intellectual property rights, or compromise the security and integrity of the platform.
Termination: Violation of the Terms of Service may result in the suspension or termination of the user's account.
6. Limitation of Liability
Service Availability: Carepatron does not guarantee uninterrupted or error-free service and is not liable for any damages arising from the use or inability to use the services.
Indemnification: Users agree to indemnify and hold Carepatron harmless from any claims arising from their use of the services or violation of the Terms of Service.
7. Governing Law
Jurisdiction: The Terms of Service are governed by the laws applicable in the jurisdiction where Carepatron operates.