At Carepatron, your privacy is a top priority. This Privacy Policy explains how personal information is collected, used, disclosed, and protected when individuals interact with Carepatron’s services. By using Carepatron’s platform, users agree to the data practices outlined in this document.
1. Scope of This Privacy Policy
This policy applies to all personal information collected from current, former, and potential users of Carepatron’s products and services. It also extends to data gathered from job applicants, website visitors, and individuals who interact with Carepatron through other channels such as email or phone.
2. Consent to Data Collection
By submitting personal information—whether online, by phone, in writing, or in person—users provide explicit consent for Carepatron to collect, use, and manage their data in accordance with this Privacy Policy.
3. Types of Information Collected
Carepatron may collect the following types of information:
Full name, contact details (email address, phone number)
Professional and employment-related information
Technical and usage data from interactions with the Carepatron website or mobile app
Any other personal information voluntarily submitted by users
4. How Information is Collected
Personal information is collected through various means:
Directly from users when creating or updating accounts, filling out forms, or engaging with customer support.
Automatically, via technologies such as cookies and tracking tools.
From third parties, including business partners, contractors, or public sources when applicable.
5. How Information is Used
Carepatron uses collected data to:
Provide, operate, and enhance its services
Personalize the user experience
Process payments and account activities
Communicate important service updates
Ensure security and regulatory compliance
Meet legal and contractual obligations
6. Information Related to Clients of Carepatron’s Customers
Carepatron services are often used by healthcare providers who manage their own clients (patients). The data of these clients is not governed by this Privacy Policy.
Instead:
The healthcare providers remain responsible for the data of their clients.
Carepatron processes such data as a Business Associate under HIPAA or through other applicable agreements.
Any privacy inquiries from clients should be directed to their healthcare provider, not Carepatron.
7. Legal Obligations and Data Protection
Carepatron is committed to complying with all relevant data protection laws, including HIPAA and other privacy regulations. Measures taken to protect personal information include:
Implementing administrative and technical safeguards
Limiting access to authorized personnel
Using secure data storage and encryption technologies
8. Data Retention
Carepatron retains personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once no longer needed, information is securely deleted or anonymized.
9. User Rights and Access
Users may have the right to:
Access and review their personal data
Request corrections or updates
Withdraw consent where applicable
Request data deletion, subject to legal and contractual obligations
To exercise these rights, users should contact Carepatron’s support team through official communication channels.
10. Changes to This Policy
Carepatron may revise this Privacy Policy periodically. When updates occur, the “Last Updated” date will reflect the most recent version. Continued use of services after changes indicates acceptance of the updated policy.